Medium-size privately held software development company looking to develop a performance management system for its workforce in addition to developing some other HR related programs.
The owner recognized that in order to move forward and prepare the
company for an IPO in the very near future, the company needed to make sure it had all its HR services and programs in place. The company had grown through several acquisitions and bringing the different cultures and existing programs together was a challenge.
People Resource Strategies was hired on a 3-month
project basis to help the company develop a performance
management system and establish a process that will work across
different states. As we started working through the process of
establishing performance guidelines, we discovered that the
company had inconsistent job descriptions due to the various
acquisitions. We developed job descriptions and then
developed the performance appraisal system which was closely
tied to the job descriptions. To be more consistent across
the board, we also developed a comprehensive compensation and
incentive plan to work hand-in-hand with the new performance
The development of these different systems
required working with various managers and department heads and
obtaining their buy-in, without which even the best of plans do
not succeed. Some already had their own programs they were utilizing on their own. We took some of the
existing features of these programs and incorporated them into the
We rolled out each of these programs in steps
where the first completed performance appraisal took a lot longer
than anticipated since we conducted online training for all of the
employees. We also used a very basic version of the intended
performance appraisal form to first get everyone used to the idea
of doing formal appraisals.
People resource Strategies also developed
manuals for the various programs it created including procedural
manuals for managers and the HR department on managing the HR
functions and handbooks to support the new programs put in
place to maintain consistency from location to location and
employee to employee.
The entire project took us a little over one
year and before leaving the project, People Resource Strategies
trained an internal person who would be responsible for managing
all the HR programs we put into place.
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